How to Order

Sustainable Delivery Options to Your Door

Australia Post

Australia Post is Australia's most trusted postal service, covering over 12.3 million delivery points across the country. With a wide range of options to manage tracking and how your package is delivered, Australia Post is the clear choice for all your delivery needs.

(Formally Toll IPEC)

Team Global Express

Sequoia's Standard Delivery Service.

At Toll, we are more than trucks and warehouses. We are an organisation that knows and believes that business is not measured purely in financial terms. We see the role of logistics within local communities is far-reaching and we understand that in delivering our business, we play a significant and essential role in delivering meaningful impact far and wide.

This is why, at Toll, we’re committed to operating socially responsibly with programs that support our people, our communities and our planet.

StarTrack

The fastest way to get items anywhere in the country is with StarTrack. A business of Australia Post, we’re a parcel, freight and logistics company. Our fast, national delivery service, with a range of tailored delivery services, is the quickest way to get parcels across town or anywhere in the country. Our dedicated air-freighter service arrangement with Qantas Freight provides priority access to dedicated Qantas freighter aircraft for domestic air deliveries. This means further certainty of uplift and increased capacity on all Qantas flown routes, resulting in greater reliability in getting your products into your customers’ hands.

Aramex

Our network includes 29 regional franchises and over 800 franchise partners across the country, from Cairns to Perth and almost everywhere in between

Aramex is committed to minimizing its environmental footprint and reducing its Greenhouse Gas emissions through a number of different investments and projects, including renewable energy, green building, alternative fuels and operational efficiency.

TNT Express

Every day, we go to great lengths to connect people and businesses all over the planet. Delivering millions of parcels, documents and freight consignments with care and attention – because we understand how important each and every parcel is to you and to your customer. Whatever you need to send. Wherever you need to send it. We take it personally. From the moment your regular driver collects your parcel, until your customer’s local TNT contact delivers it, we keep you and your customer connected. 

BYO Delivery Options

If you would like a custom quote with one Australia’s leading delivery services, or want to book your own  courier pick-up service, we have you covered! Simply select the radial ‘custom quote’ in the checkout page and leave a note in the ‘Additional Information’ box. One of our associates will contact you to arrange delivery of your items.

Do you know we offer free delivery?

If you spend over $200 in one transaction and are a resident of the Southern Highlands, you can get free delivery when you purchase items from our online range. Qualifying postcodes are 2571, 2574, 2575, and 2576, 2577, 2578, and 2579. We will deliver your order to you, no hassle, no worries. Deliveries are scheduled from Thursday to Sunday from 9 am to 5 pm. Leave your request in the comment section of your order, and we’ll contact you to arrange a suitable time. Payment with cash on delivery is not accepted at this stage.

Live in the Highlands, but want delivery anyway? Sure thing! If your order is less than $200 we can deliver for a fee starting from $15.95. Leave a request in the comment section of your order and we’ll contact you to arrange a suitable time.

The Low Down

There is no minimum order at Sequoia Valley Farms, so you can buy as many plants as you need.

We offer a variety of shipping options from Australia Post and Sendle for regular and express post.

You can find out our shipping rates from the cart screen. Enter your State, Town / City and Postcode, and we’ll automatically quote you inclusive shipping and handling rates. Inclusive shipping and handling rates are also displayed in the checkout screen so you’ll always know the inclusive price to pay upfront.

If you’d like a custom quote with a courier company of your choosing, select the radial ‘custom shipping quote’.

Here at Sequoia Valley Farms, we pack and send our plants on Mondays and Tuesdays. We do this to ensure your plants are healthy and in good condition when they get to you. If you need to make alternative packing arrangements, drop us a line!

How to order

For information on Special Orders, see our FAQ page on how to order, and Shipping and Tracking to view our freight conditions.

Payment information

We accept most major credit cards, After Pay, Apple Pay, PayPal and Google Pay.

Direct deposit via bank transfer is also available. Make sure you add your order ID as your payment reference so we can cross reference and process your order.

At this stage, cash on delivery is not accepted.

If you have any questions, please contact us via the form on this page.

Need any help with shipping?

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